One journey. Three controlled stages.

The public journey

Discovery, Planning, Delivery

There is no scroll-jacking, no auto-advance and no timeline claim on this page. The three stages are the public spine; everything below is the detail underneath it.

The six controlled stages

From first message to completion record

1. Inquiry and review Discovery

   You contact us directly and describe the property, the community, the areas involved and the outcome you want. Nothing is submitted through this website; you send the message yourself from your own device.

   Our manager reviews every inquiry personally against the property type, the community, the scope and our current capability. Some inquiries are declined. That is a deliberate control, not a formality — taking on work we are not the right contractor for is how projects fail. If we decline, we say so directly rather than quoting a number designed to lose.

   Contacting us starts a review, not a project. It creates no obligation on either side.

2. Site and scope diagnosis Discovery

   If the inquiry proceeds, we visit the property. The purpose is not to admire the house; it is to establish the facts that decide cost and buildability — existing services and their capacity, how wet areas were originally built, substrate condition, which walls are structural, access and waste routes, and whether the family will remain in occupation.

   The output is a written statement of the property's condition, the constraints we found, and the work areas the project will address. Anything the survey could not verify is recorded as an open question rather than quietly assumed.

   Controls produced at this stage: site and scope diagnosis; the first draft of the approval path.

3. Costed bill of quantities and price basis Planning

   The scope is broken into measured items with quantities and rates, so that a total can be traced to the work it pays for. Alongside it we issue the four documents that make the total meaningful:

   • Assumptions — what the pricing takes for granted about access, existing services, substrates, working hours and anything unverified.
   • Exclusions — what the price deliberately does not cover.
   • Allowances — budgets held for selections not yet made, reconciled later against the actual item.
   • Provisional sums — work whose extent cannot be established until something is opened up, stated as provisional rather than buried in a total.

   You should be able to read this pack and answer three questions without calling us: what is included, what is not, and what each figure is based on. If you cannot, the pack is not finished.

   There is no published fee schedule for pre-construction work. Commercial fees are decided case by case and confirmed in writing before anything is agreed.

   Controls produced at this stage: costed bill of quantities; written assumptions; written exclusions; allowances and provisional sums.

4. Approvals, agreement and mobilisation Planning

   The approval path is finalised: which permissions the work requires, who must issue each one, what has to be produced to obtain it, and which work items depend on it. Those dependencies go into the programme as preconditions.

   The payment schedule is tied to defined, inspectable stages rather than to the calendar, so a payment is released against work you can see rather than against a date that has passed.

   Mobilisation covers the practical arrangements agreed in advance: protection, site separation, access and delivery routes, waste handling, working hours and planned service shutdowns.

   Controls produced at this stage: approval path; controlled payments.

5. Construction, written changes and hidden-work evidence Delivery

   Two controls do most of the work during construction.

   Written changes. No variation is carried out on a verbal agreement. A change is issued in writing stating its scope, its cost effect and its programme effect, and it proceeds only once it is accepted. This applies equally when the change is our discovery rather than your request — for example when a condition differs from a written assumption.

   Hidden-work evidence. Work that will be permanently concealed is recorded before it is closed up: waterproofing and its testing, falls to drainage, first-fix electrical and plumbing routes, fixings and framing, and structural interfaces. Once a ceiling is boarded or a floor is laid, that work is no longer inspectable without destroying the finish, so the record has to be made at the right moment or not at all.

   Controls produced at this stage: written changes; hidden-work evidence.

6. Completion evidence and handover Delivery

   Snagging is recorded as a list with a status against each item, so that finished means a closed list rather than an opinion.

   Handover includes the compiled completion evidence: what was built, what was changed and why, the hidden-work record, the reconciliation of allowances and provisional sums against actual cost, and the final account.

   That record is the point of the whole method. It is what allows a question asked two years later — what is behind this wall, was that tray tested, what did that variation actually cost — to have an answer.

   Controls produced at this stage: completion evidence.

Start at Discovery

Describe the property, the community, the areas involved and the outcome you want. That is enough to begin a review.

Contacting Rawdha starts a review, not a project. Site information is not a quotation, offer, contract or binding price; the inquiry may be declined.